Platform Architect

100% rev. 2023

Department: Client Services

Reports to: Head of Client Services

Job Summary:

As a Platform Architect within our Client Services team, your role will involve leading projects through expert consultation for Kinetic Data platform users, consultants, and platform specialists. You'll work closely with both internal and external teams, including sales, operations, product, support, project managers, training, and customer success, to drive project execution efficiently. Your responsibilities encompass creating comprehensive solutions and overseeing project facilitation to ensure consistently outstanding outcomes.

Drawing from your extensive consulting background, you will be responsible for crafting scope documentation, gathering requirements, designing solutions, proactively identifying challenges, and maintaining open communication with the team, partners, and clients. Your track record of accountability, successful deliveries, and strong communication skills make you an invaluable asset, ensuring projects are completed on time, within budget, and to the highest quality standards. Duties/Responsibilities:

• Define statements of work and project deliverables aligned with the project scope

• Exhibit an understanding of interactive design principles for customer-centric outcomes

• Demonstrate expertise in Kinetic Data platform technologies and solution architecture

• Lead and oversee multiple projects, ensuring timely success

• Collaborate with cross-departmental teams to develop robust project plans

• Apply established methodologies for comprehensive project life cycle management

• Collaborate with stakeholders for continuous refinement of the delivery experience

• Regularly communicate project status through well-crafted reports and presentations

• Ensure projects remain aligned with scope and change management processes

• Proactively manage project risks to mitigate challenges

• Enhance project templates and documentation for clarity and precision

• Serve as a resource for Kinetic enthusiasts, offering best practices and recommendations

• Continued improvement in the Delivery Team Skills grid

• Other related duties as assigned

Key Competencies:

• Problem-solving and solutions delivery

• Thriving in ambiguity

• Customer-centric approach

• Agile product delivery methodologies

• Advanced web development proficiency (SME)

• Advanced Kinetic development proficiency (SME)

• Coaching and mentorship

• Project management

• Technical documentation

• Crafting precise Statements of Work

• Guiding software development phases

• Solution architecture acumen

• Proficiency in client/server technologies

• Proficiency in Relational and NoSQL DB

• Deep understanding of SaaS product offerings

• Familiarity with Cloud Container Solutions

• Comprehensive system integration expertise

• Knowledge of estimation procedures

Qualifications:

• Exceptional written and verbal communication

• Proven client relationship-building

• Analytical thinker leveraging data for continuous improvements

• Proficiency in project management methodologies and tools

• Competence in Google Suite or equivalent software

• Thrive in a dynamic, fast-paced environment

• Outstanding time management and meeting deadlines

• Strong problem-solving and innovative thinking

• Effective leadership and supervision

• Task prioritization and delegation proficiency

• Design emerging technology solutions addressing customer needs

• The fluid transition between strategic thinking and tactical implementation

• Proficiency in Google Suite or equivalent.

• Ability to work effectively in a fast-paced, high-growth, rapidly changing environment.

• Excellent time management skills with a proven ability to meet deadlines.

• Ability to shift from big picture, strategic thinking to tactical implementation.

About You:

• Proficient in breaking down complex concepts logically

• Meticulous attention to detail in task identification and management

• Adept at fostering collaborative relationships with stakeholders and resources

• Skilled in prioritization and dynamic schedule management

• Equally comfortable working independently and collaboratively

• Committed to exceptional customer service and centricity

• Driven by personal and collective growth through collaboration

Education and Experience:

• Minimum of 10 years of problem-solving experience in computer science, technical engineering, or architecture roles

• Over 7 years of hands-on web development experience

• Minimum of 5 years experience with the Kinetic platform and associated tools.

• Robust technical background encompassing software development and web technologies

• Demonstrated proficiency in interpersonal skills and team leadership

• Comprehensive proficiency in web and Kinetic skills, with at least 3 years dedicated to Kinetic software offerings

• Knowledge of React.js, Node.js, NoSQL DB, and asynchronous processing is a plus

• Bachelor's degree (or higher) in an IT-related program is a plus