Platform Specialist II

100% rev. 2023

Department: Client Services

Reports to: Head of Client Services

Job Summary:

As a Platform Specialist II, you will build upon your foundational experience to provide more in-depth consultation, project management contributions, and advanced web and Kinetic development expertise. Your role will involve a deeper understanding of best practices, standards, and methodologies to ensure exceptional project delivery within our professional services organization.

Responsibilities:

• Lead weekly project management activities including time tracking, task visualization, customer meetings, and project updates.

• Provide comprehensive consultation on professional service delivery, adhering to best practices and standards.

• Lead architectural decisions and ensure scalable and maintainable solutions.

• Offer expert consultation on web development standards and best practices.

• Provide knowledgeable consultation on Kinetic platform-related topics.

• Participate in knowledge transfer sessions and mentoring activities.

• Contribute to coaching and mentorship targets and goals.

• Continued improvement in the Delivery Team Skills grid.

• Other related duties as assigned.

Key Competencies:

• Problem-solving skills to address complex issues.

• Strong tolerance for ambiguity in dynamic project environments.

• Customer-centric mindset to ensure client satisfaction.

• Proficiency in Agile methodologies for efficient product delivery.

• Proficiency in web development standards and best practices.

• Proficiency in Kinetic platform development and associated skills.

• Basic project management skills to ensure effective delivery.

• Technical documentation skills to maintain accurate records.

• Understanding of solution architecture and delivery principles.

• Understanding of system integration concepts to facilitate seamless solutions.

Qualifications:

• At least 2 years of experience in a Lead Developer or Consultant role.

• Proficient understanding of development principles and practices.

• Tolerance for ambiguity and strong problem-solving skills.

• Customer-centric mindset and a commitment to delivering high-quality solutions.

• Proficiency in Agile product delivery methodologies.

• Proficiency in technical documentation practices.

• Basic knowledge of multiple phases of the software development life cycle (SDLC).

• Basic understanding of solution architecture principles.

• Basic understanding of system integration concepts.

• Proficiency in Google Suite or equivalent.

• Ability to work effectively in a fast-paced, high-growth, rapidly changing environment.

• Excellent time management skills with a proven ability to meet deadlines.

• Ability to shift from big picture, strategic thinking to the tactical implementation.

Education and Experience:

• Bachelor's degree (or higher) in an IT-related program is a plus.

• Familiarity with React.js and Node.js.

• Basic knowledge of NoSQL databases.

• Basic understanding of asynchronous processing.